Over 60% of first-time withdrawal delays reported to our NZ Delay Tracker happen because players wait until after hitting a win to upload blurred or cropped verification files. Automated Jumio and Onfido portals used by LeoVegas and SpinBet approve clean New Zealand documents in under 15 minutes when formatted correctly.
1. Accepted NZ Proof of Identity (Pick One)
- NZ Driver Licence (Version 5b+): Photograph both front and back on a dark flat surface with zero flash glare over the expiry date (
4b). - New Zealand Passport: Full colour photo page including the bottom two-line machine-readable zone (MRZ).
2. Accepted NZ Proof of Address (Issued Within 90 Days)
- Native Bank Statement PDF: Download directly inside ANZ goMoney, ASB Mobile, BNZ, Westpac One, or Kiwibank showing your residential street address (PO Boxes are rejected). Upload the original PDF—not a cropped phone screenshot.
- NZ Utility / Council Rates Bill: Mercury, Genesis, Contact Energy, Spark/One NZ postpaid bill, or Auckland/Wellington Council notice.
3. Payment Ownership & Source of Wealth Triggers
- Debit Cards: Mask the middle 6 digits (
4548 62XX XXXX 9012) and cover the 3-digit CVV on the back. - Cumulative Thresholds: MGA casinos typically request Source of Funds (payslip or IRD summary of earnings) once cumulative deposits or withdrawals pass $3,500 – $5,000 NZD.